Reduce Response Times
Identify high-priority chats with clear, color-coded labels.
Stay Organized
Categorize conversations by topics, channels, or customer stages.
Gain Insights
Use labels and fields to extract data for actionable reporting.
Label Conversations for Quick Organization
Prioritize the Right Chats Instantly:
Assign clear, intuitive labels like "High-Priority," "Sales Lead," or "Follow-Up Needed" to conversations.
Quickly filter through chats and focus where it counts.
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Add Custom Fields for Relevant Data
Capture What Matters to Your Business:
Create fields specific to your needs, such as Order ID, Customer Tier, or Last Purchase Date. Tailor WapCRM to reflect your workflow and business goals.
Search and Filter Effortlessly
Find What You Need, When You Need It:
Use labels and fields to filter chats in seconds. Need all "Open Leads" this week? One click gets you there.
Unlock Powerful Reporting
Get Actionable Insights from Your Data
Generate reports based on labels and custom fields. Track trends, analyze team performance, and uncover opportunities to improve.
Simplify Collaboration Across Teams
Keep Everyone on the Same Page
Labels and fields make communication clear and efficient. Teams know the status of each chat, what’s next, and who’s responsible.
Visualize Priorities with Color-Coded Labels
See Important Chats at a Glance
Colors make it easy to spot priorities. Visual cues reduce stress and confusion, helping you act faster.