The chat app built for
efficient teamwork
Collaborate and manage customer interactions across teams on WhatsApp and Instagram.
Helping teams of all sizes fix messy communication
Keep your team on the same page.
Smoothly.
A smarter way to collaborate on customer support.
WapCRM brings WhatsApp and Instagram together in one feed, making teams more productive
Learn more about channels
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Unlock the power of
Intent-AI* ✨
Boost productivity with Intent-AI*: your all-in-one assistant for chats, replies, and more. Try it with WapCRM.
Learn more about Intent-AI✨
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Experience seamless flow in your chats
All the flexibility your team needs to work their way. Chat, manage messages, and streamline customer interactions—all in one place with WapCRM.
Learn more about customer routing options
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Break down barriers for seamless team communication.
Effortlessly connect and communicate with your clients across platforms, ensuring every interaction flows smoothly and efficiently
Learn more about transferring chats
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Winning teams are made with WapCRM
Level up your team’s efficiency
✔ Streamlined productivity
✔ Unmatched support
✔ No Message Overlooked
Level up support quality
Own your conversations
Manage, search, and analyze customer messages—all securely within WapCRM
Put AI to work for you
Craft smarter replies and messages. Save time with Intent-AI *
Reduce Apps and Costs
One platform for all your communication needs—one provider, one simple invoice
Level up customer communication
with WapCRM
Channels & Groups
Organized channels for teams to manage customer interactions and focus on key topics
Unified Inbox
Manage messages as a team, respond faster, and boost customer satisfaction on WhatsApp and Instagram
Roles and permissions to control access
Assign permissions to team members, ensuring they access only what they need to manage
Advanced Reporting & Insights
Track team performance and customer engagement with detailed reports, helping optimize support strategies and improve satisfaction.
Multi-User Access
Allow multiple team members to manage and respond to messages from one WhatsApp or Instagram line, ensuring efficient collaboration.
Centralized Customer History
Access a complete history of customer interactions in one place, providing context for every response and improving continuity.
Get a professional customer support line
Set up a professional customer support line that enables your team to manage client inquiries efficiently and provide top-notch service.
Learn more about Whatsapp Integration
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