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Terms and Conditions for WapCRM

 

1. Introduction Welcome to WapCRM! These Terms and Conditions (“Terms”) govern your use of WapCRM (“Service”), a platform developed to enhance customer communication and team collaboration. By accessing or using WapCRM, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using the Service.

These Terms apply to all users, including individuals, teams, and businesses accessing WapCRM’s services.

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2. Definitions

  • WapCRM: The software platform, including all features, tools, and integrations provided.

  • User: Any individual or entity who accesses or uses WapCRM.

  • Account: A registered profile required to access and use the Service.

  • Content: Any data, messages, files, text, images, voice recordings, or other material uploaded, shared, or transmitted through WapCRM.

  • Third-Party Services: Any services or tools integrated with WapCRM, such as WhatsApp, Instagram, or external platforms.

 

3. Account Registration To use WapCRM, you must:

  • Create an account by providing accurate and complete information.

  • Maintain and update your account details to ensure accuracy.

  • Be at least 18 years of age or have the legal capacity to form a binding agreement.

  • Ensure your login credentials are secure and confidential. You are responsible for all activities under your account.

WapCRM reserves the right to suspend or terminate accounts that provide false, incomplete, or fraudulent information or violate these Terms.

 

4. Use of the Service You agree to use WapCRM in accordance with these Terms and applicable laws. Specifically, you agree that you will:

  • Use the Service only for legitimate business purposes.

  • Respect the privacy of others and refrain from transmitting harmful, illegal, or offensive content.

  • Not misuse, reverse-engineer, or attempt to disrupt the platform’s performance.

  • Ensure that your use of Third-Party Services complies with their respective terms.

Prohibited Activities Include:

  • Sharing harmful or malicious content such as malware, spam, or viruses.

  • Attempting unauthorized access to accounts, systems, or data.

  • Impersonating others or misrepresenting your identity.

  • Engaging in fraudulent activities, such as phishing or scams.

  • Using WapCRM to violate data privacy laws or regulations (e.g., GDPR, CCPA).

Violation of these rules may result in immediate suspension or termination of your account without prior notice.

 

5. Third-Party Integrations WapCRM offers integrations with third-party platforms (e.g., WhatsApp, Instagram, Facebook). By enabling these integrations, you agree to comply with the third-party’s terms and policies. WapCRM is not responsible for data handling, breaches, or issues arising from third-party services.

 

6. Fees and Payments

  • WapCRM operates on a subscription-based model. By subscribing to the Service, you agree to pay the applicable fees as outlined on our pricing page.

  • Payments must be made on time through approved payment methods.

  • Failure to pay may result in suspension or termination of your access to the Service.

  • All fees are non-refundable unless explicitly stated.

WapCRM reserves the right to adjust pricing or fees. You will be notified in advance of any changes.

 

7. Intellectual Property

  • WapCRM and all associated features, trademarks, logos, and designs are the intellectual property of WapCRM and its licensors.

  • You retain ownership of any Content you upload or share through WapCRM. By using the Service, you grant WapCRM a non-exclusive, royalty-free license to use, process, and display such Content for the purpose of providing the Service.

  • You may not copy, modify, or distribute WapCRM’s intellectual property without prior written consent.

 

8. Data Privacy and Security Your use of WapCRM is governed by our Privacy Policy, which outlines how we collect, process, and protect your information. By using the Service, you acknowledge and agree to the terms of the Privacy Policy.

WapCRM implements industry-standard measures to protect user data. However, no system is entirely secure. You are responsible for safeguarding sensitive information shared through the Service.

 

9. Service Availability and Updates

  • WapCRM strives to ensure the platform is available 24/7 but does not guarantee uninterrupted access.

  • We may update, modify, or discontinue certain features at our discretion. Significant changes will be communicated to users in advance.

  • You are responsible for updating your software and devices to ensure compatibility with WapCRM.

 

10. Termination WapCRM may suspend or terminate your access to the Service if:

  • You violate these Terms or applicable laws.

  • Your subscription payments are overdue.

  • You engage in fraudulent or harmful activities.

Upon termination, your account will be deactivated, and you may lose access to your Content. WapCRM reserves the right to retain certain information for legal or compliance purposes.

You may terminate your account at any time by contacting info@wapcrm.net.

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11. Limitation of Liability To the extent permitted by law, WapCRM, its affiliates, employees, and partners shall not be liable for:

  • Indirect, incidental, or consequential damages arising from your use of the Service.

  • Loss of data, profits, or revenue.

  • Errors, delays, or interruptions in service.

In no event shall WapCRM’s total liability exceed the amount you paid for the Service in the preceding 12 months.

 

12. Indemnification You agree to defend, indemnify, and hold harmless WapCRM, its affiliates, directors, and employees from any claims, liabilities, damages, or expenses (including legal fees) arising out of:

  • Your breach of these Terms.

  • Your use or misuse of the Service.

  • Any violation of applicable laws or third-party rights.

 

13. Governing Law and Dispute Resolution These Terms are governed by the laws of general use, without regard to its conflict of laws principles. Any disputes arising from these Terms will be resolved through arbitration or in courts located in general use.

 

14. Changes to Terms and Conditions WapCRM reserves the right to update these Terms at any time. Significant changes will be communicated via email or through the platform. Continued use of the Service after changes are made constitutes your acceptance of the updated Terms.

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15. Contact Us If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

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Thank you for choosing WapCRM!

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